She claims she lost her identification cards that she needed to travel.
Many visitors we spoke to expressed their frustration, including visitor Nelly Bartello who is from out-of-state. So, if you do walk-in, number one, you should get there early and number two, you may be waiting for hours," explained Malone. "What happens during the day is, the managers at each office decide to cut off the walk-in line when the building reaches capacity and when we have enough people to serve for the day. We spoke with DMV spokesman, Kevin Malone who says appointments are their priority. The entity attributes that to due to high customer demand and staff shortages. Robin Allander, Division Administration for DMV field services, confirmed the long wait time issue, saying that many people are in-fact being turned away, even when arriving early to the DMV.
"I was here, I want to say three weeks ago, and I showed up around 6:30 a.m., and you probably want to show up at like 5:00 a.m., just to get in," said Green, whose fiance has attempted to just walk-in many times, after having difficulty snagging an appointment on the DMV website. Local Jonathan Green says every time he's been to the DMV office at Flamingo and Cimarron, the lines have been "wrapped around the building" before the location even opens. We spoke with visitors who were having a hard time setting and confirming appointments with the DMV. The DMV tells our Traffic Anchor Zora Asberry, that they're an "appointment-based agency", according to spokesman, Kevin Malone. When you visit the DMV, you may be used to seeing long lines, well, the Nevada Department of motor vehicles is working to mitigate the long wait times and is urging locals to make an appointment before arriving.
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